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Muskan Malik
PRODUCT DESIGNER
San Francisco
WORK EXPERIENCE
EDUCATION
California College of the Arts
SAN FRANCISCO, USA
MDes Interaction Design
AUG 2023- AUG 2024
Relevant coursework: Design Systems, User Research, Design Thinking, Information Architecture, Systems Thinking, iOS, Android App, Web Design
Indira Gandhi Delhi Technical University for Women
NEW DELHI, INDIA
Bachelor of Architecture
AUG 2017 - JUL 2022
Relevant coursework: Strategic Design Thinking, Emerging Technology (App Design)
RELEVANT SKILLS
Design Tools: Figma, Adobe Creative Suite (Photoshop, Illustrator, InDesign), Dovetail, AI
Design Processes: Design Thinking, User Research, Wireframing, Prototyping, Product Strategy, UI/UX Design, User Journeys, User Flows, Design Systems
User Research & Analysis: Usability & Concept Testing, A/B Testing, Moderated & Unmoderated Interviews
Soft Skills: Collaboration, Problem-Solving, Leadership, Adaptability, Storytelling
W.I.S.E. Foundation
REMOTE, USA
A non-profit organization helping women transition in their careers
Product Designer
NOV 2024 - PRESENT
Leading end-to-end design of a multi-page web platform, transforming a 50-page program documentation into a clear, engaging user interface that enhances readability and user navigation.
Collaborating with cross-functional teams to iterate on user flows and wireframes, ensuring design decisions align with organizational goals, brand identity, and accessibility standards.
Enso Village
HEALDSBURG, CALIFORNIA
A Zen-inspired senior living community with a focus on mindful ageing
UI/UX Designer
JAN 2024 - NOV 2024
Developed and implemented a scalable UX design system for experiential wayfinding, for 220 residential units to improve navigation and accessibility for elderly residents.
Conducted 15+ user interviews and usability tests, translating findings to develop an innovative wayfinding system consisting of 5 touchpoints and prototypes spanning digital products and physical spaces.
Collaborated cross-functionally with project managers and a multidisciplinary team of 4, focusing on end-to-end user-centered design, to build user journeys that met both business objectives and user needs.
The Ideas Lab
NEW DELHI, INDIA
A marketing agency specializing in tech based and on-ground experiential marketing
Product Designer
OCT 2022 - JUL 2023
Designed and launched The Ideas Lab mobile app, leading end-to-end UX/UI design from wireframing to implementation, and collaborated with developers to ensure a seamless design-to-development handoff.
Conducted 10+ user interviews and usability tests, refining navigation and onboarding to reduce drop-off rates by 30% and double session duration.
Developed a component-based design system, improving consistency and accelerating design iterations by 40%, while integrating interactive storytelling elements that increased user engagement by 25%.
Graphic Designer
JAN 2022 - SEP 2022
Created a cohesive visual and UX strategy for ‘The Lab Mag’ across digital platforms, driving a 3x increase in viewership.
Doubled user engagement within 2 months by designing user-centric social media creatives and storytelling-driven campaigns, effectively translating client visions into engaging digital experiences.
Streamlined workflow by addressing and resolving collaborative issues across a 5-member cross-functional team, improving team efficiency and delivering high-quality design assets on time.
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